Get the most out of your NDIS Plan

Text of We help you put your NDIS Plan into action on blue and white background

Our team loves helping people get the most out of their NDIS Plan.


No two of our clients are the same, so we take time getting to know them and their needs, plus breaking down what’s in their Plan and how that could work for them.


Our Support Coordinators help our clients connect with supports and services that best suit them and their goals.


Back in the office, our Plan Managers are standing by to chat with clients and help them take care of their Plan finances.


AuriHealth exists because our mob is still not accessing the disability supports and services they need – and we want that to change.


Have a yarn today and see how our team can help you or someone you know put an NDIS Plan into action!


#ndis #supportcoordination

Choice and control

Blue words "choice and control" sit on a sand background. The AuriHealth logo sits at the bottom right corner.
You have choice and control over your NDIS services. It’s a key part of the NDIS.
Why is that important? It means you choose who works with you and what services you use.
For our mob, this can be particularly important. In fact, it’s why we exist.
We want our mob to receive services and supports that are culturally appropriate. We know that improves outcomes and we know that too many of us are still not accessing the NDIS and its supports.
Our team wants to change that. We take an individual approach, having a yarn and getting to know you, your needs and what’s important to you. We discuss service and support options, but it’s your choice and you’re in control.
It’s your NDIS Plan, but our team can help you put that Plan into action.

Time to get support in place

Appointments still available for December 2020 and January 2021
2020 has been a wild ride.
For some us, it felt like it would never end and we’re glad to see the back of it. For others, its end has caught us by surprise. 
December, too, is a month that is frantic for some of us, while others are preparing to take a break.
Our AuriHealth team has been meeting with people and helping them put their NDIS Plans into action. They’re helping our mob get the support they need right now, and into the new year.
Our team still has time to have a yarn this year. Can we help you do the same? 
Get in touch today to see how we can help with your NDIS Plan, or help you apply for your first Plan. 

An NDIS Plan, now what?

Your first NDIS plan can be daunting.

It’s a plan shaped to consider your needs and goals, with funding allocated to support that. For some people, the next step is clear. For others, working out the next step can be daunting. An NDIS Plan may raise more questions and increase uncertainty. They might be questions about how to get the best services and supports; or, perhaps, how to get the best value for the funding you’ve been given. Or, perhaps, the plan doesn’t meet your needs or expectations? A plan review may be required.

The good news is, we’re here to help.

Support Coordination is about putting NDIS plans into action, so get in touch today.

COVID19 measures extended

Great news! Some temporary measures introduced to support NDIS participants during the Coronavirus pandemic have been extended.
Changes were made earlier this year to support participants during COVID19 and the Minister announced many were being extended. We were pleased to see the increased access to support coordination was included, to help participants navigate this difficult period. 
Our AuriHealth team is standing by to help. Get in touch now to see how we can put your plan into action! 

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NDIS Statistics March 2020

NDIS Statistics – March 2020



Figures as at 31 March 2020 show:


  • 364,879 people with disability are now being supported through the NDIS, including 27,426 people who joined the Scheme this quarter.
  • 154,139 NDIS participants are receiving supports for the first time.
  • Continued support for children, with 30 per cent of new participants this quarter aged 0-6 (8,283 children)
  • A further 5,542 children are receiving initial supports in the ECEI gateway.
  • Wait times to make an access decision remain steady, on average, just three days.
  • The number of people in residential aged care under the age of 65 has continued to decrease. 
  • A continued increase in diversity among new participants, with:
  • 11.3 per cent of participants identifying as culturally and linguistically diverse, compared with 8.9 per cent in previous quarters. 
  • 7.7 per cent of participants this quarter identified as Aboriginal or Torres Strait Islander, compared with 6.1 per cent in previous quarters.
  • Participants with psychosocial disability represented 12.6 per cent of participants this quarter, compared to 9.1 per cent in previous quarters.
  • A 4 per cent increase in active providers, with 548 providers active for the first time during the March quarter.

Update from the NDIA on Covid 19

  • News

The NDIA is responding to the coronavirus (COVID-19) pandemic by making some changes to better support participants.

We have made some improvements to support more flexible use of your plan for your disability related supports and services. 


Core Supports budget flexibility

If you have a Core Support budget and are either Plan or Agency-managed, you will be able utilise all four funding categories, without the need for a plan review.

This means you will have more flexibility in how you use your Core Support budget, including accessing the disability related supports you need to achieve your goals, such as purchasing a smart device to participate in telepractice sessions.

More information about Core Supports Plan Flexibility can be found on the Using your budget page. 

Some plans automatically extended now consider some assistive technology 

On 25 March, the NDIA announced a change around automatic plan extensions.

If we have not been able to contact you for a planning conversation on the day your plan is due to expire, or your new plan has not yet been finalised, your current plan will be automatically extended for 365 days. In some circumstances you will have budget for things like repairs and maintenance to assistive technology equipment.

You can read more about this on the COVID-19 FAQ page in the plan review section on the What happens when… page.  

Making it easier to use your funding 

We have now removed the restriction around changing service bookings, so that participants and providers can edit these service bookings.

This change will affect all active service bookings created for a service/item that required a quote, for example, supported independent living, SDA and AT.

More information about Service Booking updates can be found on the What happens when… page.

Update on NDIA coronavirus (COVID-19) supports


  • News

The NDIA is continuing to monitor and react to the requirements of NDIS participants during the coronavirus (COVID-19) pandemic.
The NDIA wants to reassure all participants that we will always work with participants and families to ensure NDIS plan budgets have enough funding to access the disability-related supports they need. 
For clarity, a temporary coronavirus (COVID-19) loading of 10 per cent has been put in place for some service items – to ensure providers can continue to provide important services during these unprecedented times. It does not apply to all supports – and the measure is time-limited.  
No NDIS participant is disadvantaged by this loading. Where there is enough scope within the funded plan that the NDIS provides, it will cover this time-limited additional payment, however, if you do need additional assistance or NDIS plan funds are low, you can also call us on 1800 800 110. The NDIA Contact Centre has special teams of planners available to discuss your situation and undertake a plan review if needed.
To date, the NDIA has only seen a small amount of plan adjustments required as a result of the coronavirus (COVID-19) pandemic.
The NDIA is also currently contacting around 62,000 participants considered to be at higher risk during the pandemic.
It’s important to note that these calls are intended to ensure participants have the supports they need during this unprecedented time. They are not plan reviews – rather an opportunity to talk to the NDIA about any concerns or needs. 
If your situation has changed, these conversations may lead to a plan review but only in agreement with the participant, family or advocate. 
The NDIA will continue to monitor and respond to the impact of the coronavirus (COVID-19) pandemic to enable the continuation of critical disability support services.
For more information, see our coronavirus (COVID-19) information for participants.